Privacy Policy

Sharma Eyes Care Hospital is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and medical information.

Information We Collect

1. Personal Information: We collect personal details such as your name, address, phone number, email address, and date of birth.
2. Medical Information: We collect medical information related to your eye health, medical history, prescriptions, and treatment plans.
3. Payment Information: We collect payment details, including credit card information and insurance details, to process transactions.

How We Use Your Information

1. Treatment: To provide, coordinate, and manage your eye care and treatment.
2. Payment: To process payments for services rendered and manage insurance claims.
3. Healthcare Operations: To improve our services, conduct quality assessments, and train our staff.
4. Communication: To send appointment reminders, updates about our services, and respond to inquiries.

Information Sharing and Disclosure

1. With Your Consent: We may share your information with other healthcare providers, specialists, and insurance companies with your explicit consent.
2. For Treatment: We may share information with other healthcare professionals involved in your care.
3. For Payment: We may share information with your insurance company to process claims and obtain payment.
4. For Healthcare Operations: We may share information for administrative, audit, and quality improvement purposes.
5. Legal Requirements: We may disclose your information when required by law or in response to legal proceedings.

Data Protection

1. Security Measures: We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction.
2. Access Control: Only authorized personnel have access to your personal and medical information.

Your Rights

1. Access: You have the right to access your personal and medical information held by us.
2. Correction: You have the right to request corrections to your information if it is inaccurate or incomplete.
3. Restriction: You have the right to request restrictions on how we use or disclose your information.
4. Confidential Communication: You have the right to request that we communicate with you in a certain way or at a certain location.
5. Complaints: You have the right to file a complaint if you believe your privacy rights have been violated.