Sharma Eyes Care Hospital is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and medical information.
Information We Collect
- Personal Information: We collect personal details such as your name, address, phone number, email address, and date of birth.
- Medical Information: We collect medical information related to your eye health, medical history, prescriptions, and treatment plans.
- Payment Information: We collect payment details, including credit card information and insurance details, to process transactions.
How We Use Your Information
- Treatment: To provide, coordinate, and manage your eye care and treatment.
- Payment: To process payments for services rendered and manage insurance claims.
- Healthcare Operations: To improve our services, conduct quality assessments, and train our staff.
- Communication: To send appointment reminders, updates about our services, and respond to inquiries.
Information Sharing and Disclosure
- With Your Consent: We may share your information with other healthcare providers, specialists, and insurance companies with your explicit consent.
- For Treatment: We may share information with other healthcare professionals involved in your care.
- For Payment: We may share information with your insurance company to process claims and obtain payment.
- For Healthcare Operations: We may share information for administrative, audit, and quality improvement purposes.
- Legal Requirements: We may disclose your information when required by law or in response to legal proceedings.
Data Protection
- Security Measures: We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction.
- Access Control: Only authorized personnel have access to your personal and medical information.
Your Rights
- Access: You have the right to access your personal and medical information held by us.
- Correction: You have the right to request corrections to your information if it is inaccurate or incomplete.
- Restriction: You have the right to request restrictions on how we use or disclose your information.
- Confidential Communication: You have the right to request that we communicate with you in a certain way or at a certain location.
- Complaints: You have the right to file a complaint if you believe your privacy rights have been violated.